Finance/Claims & Forms

2023 Behavioral Health Checkwrite Schedule
Medicaid Fee Schedule
State-Funded Fee Schedule Spreadsheet (Excel spreadsheet)
Claims Inquiry/Resolution Form - New Process for Claims Inquiries (6/13/2022)
2022-2023 Year-End Letter from the Finance Director
Direct Care Worker Wages Increase Information
EVV Rate Increase Information
2022 Check-Write Schedule
2021-2022 Rate Sheet
2020-2021 Rate Sheet
2019-2020 Year-End Closing Process (posted 5/20/2020)
Sandhills Center Retainer Payment Fee Schedule (posted 4/29/2020)
Temporary Rate Increases, effective 4/1/2020
2021 Check-Write Schedule (updated 12/16/2020)
2019-2020 Reimbursement Rates (updated 3/23/2020)
2018-2019 Year-End Closing Process
2018-2019 Reimbursement Rates (posted 3/29/2019)
2017-2018 Reimbursement Rates(updated 11/16/2017)
MCO Accepted Taxonomies (July 2017)
2019 Check-Write Schedule
Potential Payment Impact: Implementation of New Taxonomy Claim Edit
Announcement to Providers: ACTT Billing Changes Effective Nov. 1, 2016
Revised PPA Application and Instructions
PPA Checklist
Timely Filing Letter 2019
Sandhills Center Refund Check
Health Insurance Information Notification Form
ACH Direct Deposit Application for Providers
Place of Service Crosswalk
837P Companion Guide Version 1
837I Companion Guide Version 1
835 Companion Guide Version 1
Trading Partner Agreement
AlphaMCS Provider Portal Login
Alpha Provider University

For claims and billing issues, please refer to the Provider Support Portal.

The Finance/Claims department is located at 1120 Seven Lakes Drive (P.O. Box 9), West End, NC 27376. The office is open from 8:30 a.m. to 5 p.m., Monday through Friday. For more information, call 910-673-9111.