Provider Orientation
Welcome to the Sandhills Center Online Provider Orientation designed for agencies, hospitals, physicians and licensed independent practitioners within our provider network. Please click on the topics below for orientation materials.
Finance
Utilization Management
Care Coordination
- Fact Sheet, Level of Care Innovations
- Level of Care Determination Forms
- Fact Sheet, Level of Care- ICF-IID
- Medical Assessment Form MH
- MH-SA Care Coordination Units and Overview
Customer Services
Member Eligibility and Enrollment
Network Operations
- External and Quality Programs Annual Orientation
- Network Operations Credentialing Overview
- Provider Communications Plan
- Required Primary Source Verification
- Cultural Competency Plan
- Cultural Competency Presentation
- Provider Help Desk
- Participating Provider Violation and Dispute Resolutions
- Provider Request for Dispute Resolution of an Action
- ZixMail Overview
Regulatory Compliance
IPRS & Medicaid Provider Manual
If you have questions, please contact the Provider Help Desk or call 1-855-777-4652 (toll free).
All content copyright © Sandhills Center 2019