Provider Orientation
Welcome to the Sandhills Center virtual Provider Orientation. The annual orientation is designed for agencies, hospitals, physicians and licensed independent practitioners within our provider network.
Thank you for joining us on May 25, 2023, for the Quarterly Provider Forum/Annual Provider Orientation.
Below is the agenda and presentation slide deck for our most recent Provider Forum. If you were able to join our Virtual Provider Forum/Annual Orientation on May 25, please take a few seconds and share your feedback with us using this survey link https://www.surveymonkey.com/r/SHCPFAO-52523. The survey will be open until June 12.
Following is a recap of the event:
Finance
Utilization Management
Care Coordination
- Fact Sheet, Level of Care Innovations
- Level of Care Determination Forms
- Fact Sheet, Level of Care- ICF-IID
- Medical Assessment Form MH
- MH-SA Care Coordination Units and Overview
Customer Services
Member Eligibility and Enrollment
Network Operations
- Sandhills Center Behavioral Health and I/DD Tailored Plan and NC Medicaid Direct Provider Manual
- Glossary of Terms and Acronyms
- Provider Communication Plan
- Cultural Competency Plan
- Cultural Competency Presentation
- ZixMail Overview
Regulatory Compliance
IPRS & Medicaid Provider Manual
If you have questions, please contact the Provider Help Desk or call 1-855-777-4652 (toll free).
All content copyright © Sandhills Center 2023